Working with your renal unit
Holiday dialysis takes planning between your home renal unit and the host unit in the area you want to visit. We help you prepare the travel side and keep the process clear, while treatment arrangements stay directly between the clinical teams.

What this service includes
This service is for travellers who dialyse and want to plan a break in the Lowveld, along the KwaZulu-Natal or Western Cape coasts, or on the Garden Route. Our role is to organise the travel planning around your treatment needs, not to book or provide treatment itself. The actual dialysis booking is always handled directly between your own renal unit and the host unit, with the renal teams deciding whether the trip is suitable.
We help you line up the practical parts so that the medical arrangement can happen with the right information in place. That includes destination planning, accommodation options near dialysis facilities, transfer planning, and trip checklists that make it easier to travel with confidence.
- Shortlisting destinations that fit your travel dates and support needs
- Listing places to stay close to the likely treatment area
- Planning airport pickups or local transport for session days
- Supplying a step by step holiday timeline and packing checklist
- Explaining what information your renal unit will usually need before referring you
How your renal unit and the host unit work together
Your home renal unit remains the starting point for any holiday dialysis plan. Before travel is confirmed, your renal team will usually consider whether you are well enough to travel and whether the proposed destination makes sense for your treatment pattern. If they are satisfied, they contact the host unit in the holiday area with the clinical information needed for a placement request.
The host unit then reviews the referral information and decides whether they can offer sessions on the dates requested. Session timing, suitability, and any clinical requirements are assessed by the renal teams, not by us. This is important because travel plans should follow treatment arrangements, not the other way around.
We keep in touch with you while this is happening so your accommodation and transfer options can be matched to the likely treatment location. That can save a lot of unnecessary driving, especially in holiday traffic or during busy coastal periods.
Step by step process
The process works best when planning starts early. Coastal areas and holiday routes can get busy, and suitable stays close to treatment points are often the first to go. We help you map the order of tasks so nothing important gets missed.
- You send an enquiry through our contact page with your preferred area, rough dates, travel party and general mobility needs.
- We suggest destination options and practical stay areas near likely dialysis points.
- You speak to your renal unit about travel suitability and ask them to start the holiday dialysis referral process.
- Your renal unit contacts the host unit directly with the required medical information.
- While the units work on treatment dates, we narrow accommodation and transfer choices that fit the plan.
- Once the host unit confirms sessions, you finalise travel, accommodation and local transport.
- We issue your itinerary notes and checklist so you know what to carry and who needs what information.
If dates change, or if the host unit offers different session days from what you expected, we can adjust the surrounding travel plan. Sometimes a stay ten or fifteen minutes closer to the treatment point makes the week much easier, especially after a session.
What you should prepare before the referral
A smoother referral usually starts with good preparation on your side. We do not handle your medical records, but we can tell you what travellers commonly need to have ready when speaking to their own renal unit. Your unit will advise exactly what is required for your case.
- Your preferred travel dates, plus a second choice if your first dates are busy
- Your destination area, such as the KZN coast, Cape coast, Garden Route or Lowveld
- Whether you will fly or drive, and the airport or town involved
- Whether you are travelling with a companion or caregiver
- Any mobility or access needs for rooms, bathrooms and vehicles
- Your normal treatment days and the general length of your stay
- Important practical items such as medication storage needs or dietary preferences
It also helps if you think about the pace of the trip. A long drive straight after a session may not suit everyone, and some travellers prefer to stay close to the treatment point for the first night. In coastal humidity or summer Lowveld heat, a simple plan often works better than trying to fit in too much.
How pricing is worked out
Our planning charges are based on the travel coordination involved, not on medical treatment. The total depends on the scope of the trip, the number of areas being compared, the complexity of transfer arrangements, and whether accessible accommodation or extra itinerary support is needed. A simple point to point holiday with one stay area is usually more straightforward than a multi stop route.
Costs from other providers are separate. That may include accommodation charges, airport or road transfers, and any transport required on dialysis days. Treatment costs and any related clinical billing are handled directly through the medical side according to the arrangements between the traveller, the renal unit, the host unit and any funding or private payment route that applies. We do not quote on treatment and we do not confirm treatment availability.
We explain the planning scope clearly before you proceed, so you know which parts sit with us and which parts sit with the travel and clinical providers.
Aftercare and support during final planning
Once treatment dates are confirmed between the units, we stay involved on the practical side until the itinerary is settled. That includes checking that the stay location still makes sense for the confirmed session times, making sure transfer timing is realistic, and reminding you about the travel documents and personal items you may need on the road.
We also help with small adjustments if your plans shift. For example, if your session slot is earlier than expected, you may need an earlier pickup or a different overnight stop. If power cuts affect meal planning at a self-catering stay, we can suggest practical questions to ask before you travel. If municipal water interruptions are common in a holiday town we flag that as part of your planning notes.
Our support remains focused on travel preparation. Clinical questions, treatment changes and final approval always stay with your renal team and the host unit, as they should.
What our Dialysis Holiday Planning customers say
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Questions we get asked
Do you book my dialysis sessions for me?
No. Treatment sessions are arranged directly between your own renal unit and the host unit. We coordinate the travel planning around that process.
Should I confirm accommodation before the host unit accepts me?
It is usually better to wait for treatment confirmation before locking in travel plans. We can help you identify suitable options first, then you can finalise the stay once the clinical teams confirm dates.
Can I travel to more than one town on the same holiday?
Sometimes yes, but it depends on treatment timing, driving distances and how practical the route will be after sessions. We can advise on the travel side, while your renal team decides whether the plan is suitable.
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Plan a holiday that fits your sessions
Send a note through our contact form with where you would like to go, roughly when, and who is travelling, and we will start a trip plan with you.
Open the contact form
