About Kidney Dialysis
Kidney Dialysis is a travel-planning service for people who dialyse and want a holiday in South Africa. We help shape practical trips around treatment logistics, while treatment arrangements stay between the traveller’s own renal unit and the host unit.
What we do
We plan holidays for people who dialyse and want time away without losing sight of treatment arrangements. Our work centres on accommodation near dialysis facilities in the Lowveld and along the coast, accessible transfers, trip checklists and clear itineraries that make the travel side easier to manage.
We are based in Mbombela and focus on holidays to the KwaZulu-Natal and Western Cape coasts, the Garden Route and the Lowveld. Some travellers want a short coastal break, others want a longer family trip with a few stops along the route. In each case we keep the planning practical, with attention to distance, transfer timing, access and food preparation needs where relevant.
We do not book or provide treatment. Treatment slots are always arranged directly between the traveller’s own renal unit and the host unit, and the renal team decides whether a trip is suitable. Our role is to support the travel plan around that process so the traveller and companion know what needs to happen, and when.
Who we work with
Our clients are usually people who are already on a regular dialysis routine and want to travel for a holiday, family visit or short break. Some travel with a spouse, partner, adult child or friend. Others travel alone but want organised transfers and accommodation close to where they need to be on session days.
We also hear from companions who are helping with the planning. They often want to know how far the accommodation is from treatment, whether there are steps at the entrance, whether a self-catering stay will make meal planning simpler, and how airport or local transfers can work on tired days. Those are the sort of details that matter once a trip becomes real.
- Travellers looking for a coastal holiday near treatment access.
- People planning a Lowveld break from Mbombela as a base.
- Companions who want a clearer plan for transport and daily timing.
- Families needing accommodation layouts that are easier to manage.
How our team works
We work as a small planning team with clear roles. The trip planner handles the first enquiry, asks about destination preferences, travel dates, mobility needs and whether a companion is coming along. The accommodation coordinator narrows down places to stay based on access, distance and the type of kitchen or room setup the traveller needs. The transfer coordinator looks at airport pickups, local transport and session day movements. An admin coordinator keeps the itinerary, checklists and confirmations in order.
Because treatment is handled directly between renal units, we do not step into clinical decisions. Instead, we keep our side organised so that once the traveller has the go-ahead from their renal team, the holiday plan is already taking shape. It sounds simple but timing matters a lot, especially in school holidays or peak coastal periods.
- Trip planner for the initial brief and destination fit.
- Accommodation coordinator for nearby stays and room suitability.
- Transfer coordinator for airport and session day transport.
- Admin support for checklists, itinerary notes and follow-up.
Our premises and day-to-day setup
Our base in Mbombela is a working admin office used for planning, supplier calls, itinerary preparation and client follow-up. We are not a clinic and we are not a booking counter for treatment. The space is set up for practical travel planning, with route checking, transfer scheduling and destination research forming most of the daily work.
Being in the Lowveld helps us plan local trips with a grounded view of distance, traffic flow and seasonal conditions. We also understand the differences between a humid coastal stay and an inland trip, and we factor in things like arrival fatigue, road time and the value of simple access from vehicle to room. During power cut periods we also pay attention to whether a stay has backup arrangements because that can affect comfort on rest days.
From first enquiry to travel day
Most jobs start through the enquiry form on our contact page. From there we gather the basics: where the traveller wants to go, when they hope to travel, whether they need airport pickup, whether they need accessible features, and whether they prefer self-catering. We then suggest suitable areas and nearby accommodation options so the traveller can see what the trip might look like.
Once the traveller is in contact with their own renal unit about host-unit arrangements, we keep refining the travel side. We map out transfer timings, note session days in the itinerary and build a checklist that covers practical items for the journey. If a companion is coming along we include shared timings so both people know the plan.
- Initial enquiry and destination discussion.
- Shortlist of areas and accommodation near treatment access.
- Transfer planning for airport arrival and local movement.
- Trip checklist and itinerary notes for travel days and session days.
- Final pre-departure confirmation of the non-clinical travel arrangements.
Aftercare and ongoing support
Our support does not stop once the itinerary is sent. Before departure we do a final check of the travel details on our side so the accommodation, transfer notes and timing are clear. If there is a companion, we make sure the day-by-day outline is easy to follow. We keep the focus on practical travel matters, not medical decision-making.
After the trip we are available for follow-up, especially if the traveller wants to plan another holiday to a different region. Many people learn what worked well for them on the first trip, such as choosing a shorter transfer after a flight or booking self-catering for greater control over meals. That kind of feedback helps make the next holiday simpler and a bit less stressful.
Our aim is straightforward: to help people who dialyse enjoy a South African break with a plan that respects treatment logistics, rest time and the realities of travel. Clear steps, sensible options and steady communication go a long way.
Questions we get asked
Do you arrange dialysis treatment bookings?
No. Treatment slots are arranged directly between the traveller’s own renal unit and the host unit. The renal team decides whether travel is suitable.
Can you help if I need accessible accommodation and transfers?
Yes. We can shortlist places to stay with suitable access features and help arrange transfers that match the traveller’s mobility needs and itinerary.
How do I start planning a holiday with Kidney Dialysis?
Send an enquiry through our contact page with your preferred destination, travel timing and any access or transport needs. We then guide the travel-planning side from there.
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Plan a holiday that fits your sessions
Send a note through our contact form with where you would like to go, roughly when, and who is travelling, and we will start a trip plan with you.
Open the contact form