Website operator and scope

This website is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401. The site provides general information about travel planning for people who dialyse and want a holiday in South Africa, including destination guidance, accommodation listings near dialysis services, accessible transfer information, and trip planning checklists.

Kidney Dialysis is a travel-planning service only. The website does not provide medical advice, does not book or provide dialysis treatment, and does not make clinical decisions. Treatment arrangements must always be made directly between the traveller's own renal unit and the proposed host unit, and the renal team must decide whether travel is suitable.

Acceptance of these terms

By accessing or using this website, you agree to be bound by these terms of use and any applicable laws of South Africa. If you do not accept these terms, you must stop using the website.

You may use the site only for lawful purposes.
You may not use the site in a way that could damage, disable or interfere with normal operation.
You may not attempt to gain unauthorised access to any part of the site, server or related systems.
You may not misuse the contact form by sending false, misleading or harmful material.

Information on this website

We aim to keep the information on this website accurate, useful and up to date. Even so, all content is provided for general information only and may change without notice. Destination details, travel guidance, transfer arrangements, accommodation notes and accessibility information may vary by area, season, local conditions and service provider requirements.

No statement on this website should be taken as medical advice, a guarantee of treatment access, or a promise that a particular trip can proceed. Travellers remain responsible for confirming all treatment arrangements, travel documents, dietary needs, mobility requirements and other practical matters with the relevant providers and with their own renal team.

Enquiries, privacy and POPIA

If you send an enquiry through our contact page, we may collect the personal information you choose to provide so that we can respond and assist with your travel planning request. We handle personal information in line with applicable South African privacy law, including the Protection of Personal Information Act, where it applies.

We collect information that is reasonably necessary to respond to your enquiry.
You should avoid sending more medical detail than is necessary through the website.
Information submitted may be used to communicate about destinations, transfers, accommodation preferences and planning requirements.
Where necessary, information may be shared with relevant service providers for trip planning purposes, subject to lawful processing requirements.

Submitting an enquiry does not create a medical, clinical, emergency or treatment relationship. It also does not confirm any booking or treatment slot.

Intellectual property and permitted use

All text, layout, graphics, logos, images and other content on this website are protected by applicable intellectual property laws and remain the property of the website operator or its licensors, unless stated otherwise. You may view, download for personal use, and print reasonable portions of the site for your own non-commercial reference.

You may not copy, reproduce, republish, distribute, modify or exploit any part of the website for commercial purposes without prior written permission. You may also not present site content in a misleading way, remove proprietary notices, or use content in a manner that suggests endorsement where none exists.

Liability, external links and governing law

Use of this website is at your own risk. To the fullest extent permitted by law, Astros Marketing (Pty) Ltd is not liable for any loss, damage, cost or claim arising from reliance on site content, interruption of access, technical issues, third-party acts, or any travel or treatment arrangements made outside this website. Nothing in these terms excludes liability where the law does not allow that exclusion.

This website may refer to external services or third-party providers for travel-related planning purposes. Any third-party websites, listings or services are used at your own discretion and are subject to their own terms and privacy practices.

These terms are governed by the laws of South Africa. Any dispute arising from the use of this website will be subject to the jurisdiction of the South African courts, unless applicable law requires otherwise.